Effective date: October 10, 2026
Last updated: October 10, 2026
This Privacy Policy explains how Hangzhou Xuhong Technology (“Xuhong,” “we,” “us,” or “our”) collects, uses, stores and protects information when you visit auo-lcd.com, submit an inquiry, request a quotation or datasheet, or otherwise communicate with us.
This website primarily provides industrial LCD product information and business inquiry services. Please read this policy before submitting personal or commercial information through the website.
1. Information We Collect
Information you provide
When you contact us, request product information or submit an inquiry, we may collect information such as:
- Your name and company name;
- Email address, telephone number and country or region;
- Product model, required quantity, application and delivery requirements;
- Technical information supplied for compatibility evaluation;
- Photographs of product labels or equipment when voluntarily provided;
- The contents of messages and other correspondence with us.
Please do not submit sensitive personal information that is unnecessary for a product inquiry.
Information collected automatically
When you access the website, our servers and service providers may automatically receive technical information, including:
- Internet Protocol address;
- Browser type, operating system and device information;
- Pages viewed, referring page and approximate access time;
- Cookie identifiers and website interaction information;
- Diagnostic, security and error-log information.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and provide quotations, datasheets or technical documents;
- Confirm product models, quantities, specifications and compatibility requirements;
- Communicate about availability, lead time, delivery and order-related matters;
- Provide customer service and maintain business records;
- Improve website content, product navigation and inquiry procedures;
- Measure website performance and understand general visitor activity;
- Detect misuse, fraud, security threats or technical problems;
- Comply with applicable laws, regulations and lawful government requests.
Where applicable law requires a legal basis, processing may be based on your consent, steps taken at your request before entering into a contract, performance of a contract, our legitimate business interests, or compliance with legal obligations.
3. Cookies and Analytics
The website may use cookies and similar technologies to support essential functions, remember settings, measure traffic and evaluate website performance. We may use services provided by third parties, including Google Analytics, Google Tag Manager or related Google measurement services.
These providers may process information such as cookie identifiers, device data, IP address and website interactions according to their own privacy terms. You can control or block cookies through your browser settings. Blocking certain cookies may affect website functionality or measurement features.
4. How We Share Information
We do not sell or rent personal information. We may share limited information when reasonably necessary with:
- Website hosting, security, analytics and communication service providers;
- Logistics, inspection or other service providers involved in an authorized transaction;
- Professional advisers where necessary for legal, accounting or compliance purposes;
- Government authorities when disclosure is required by applicable law or a lawful request;
- A successor organization in connection with a merger, restructuring or transfer of business assets.
Service providers are expected to process information only for the relevant service and to apply appropriate safeguards.
5. International Data Processing
Because we communicate with customers and service providers in different countries, information may be processed or stored in China or in other jurisdictions where our service providers operate. Data-protection rules may differ between countries. Where required, we take reasonable steps to use appropriate safeguards for international processing.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining transaction and technical-support records, resolving disputes, protecting the website and meeting legal or accounting obligations.
Retention periods may vary according to the type of information, the nature of the business relationship and applicable legal requirements. Information that is no longer required may be deleted, anonymized or securely archived.
7. Data Security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, alteration, disclosure, loss or misuse. However, no internet transmission, email communication or electronic storage system can be guaranteed to be completely secure.
Do not send passwords, payment-card details or other highly sensitive information through a general product inquiry form.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent, or request information about how your data is used.
To submit a privacy request, email market@hzxuhong.com. Please provide enough information for us to identify the relevant communication or inquiry. We may request reasonable verification before completing a request.
9. Third-Party Websites and Communication Tools
The website may contain links to third-party websites or communication services, including email, WhatsApp or other platforms. Their collection and use of information are governed by their own terms and privacy policies. We are not responsible for the privacy practices or content of independent third-party services.
10. Children’s Privacy
This website is intended for business and industrial-product inquiries and is not directed to children. We do not knowingly request personal information from children. If you believe that a child has submitted personal information to us, please contact us so that we can review and, where appropriate, delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate notice on the website.
12. Contact Us
For privacy questions or requests, contact:
More information about our business is available on the Company Profile page.
